Frequently Asked Questions

 

What is an escape room?

Escape rooms are essentially a way to experience your own  immersive adventure where success depends on your team's ability to solve codes, riddles and a variety of puzzles within the given time frame.

What does it cost to play?

Admission to our adventures is $25 per person which includes all taxes and fees.  Book one of our adventures as a private session and receive a 20% discount of the room's full booking rate.  Active duty military and veterans of any branch also receive 20% off of the room rate.

What are your hours of operation?

Our regular hours of operation are Thursday and Friday 4:00 PM-11:00 PM, Saturday 12:00 PM-12:00 AM and Sunday 12:00 PM-12:00 AM.

Team building and private events can be booked outside of normal operating hours. Send us a message via our Contact page with the time and date you're interested in and any questions or special requests. 

Is there an age limit?

The nature of our experiences work best with participants 12 years or older. Exceptions can be made for private bookings or by prior arrangement. Guests under 16 years old must be accompanied by a participating (paying) adult. Anyone under the age of 18 must have a parent or guardian sign a waiver and assume responsibility for the actions of the minor. 

Do I need a reservation?

Check our Booking page to see the times our adventures are available.  Booking online is easy and is the best way to reserve your spot in an adventure.

What will I need to bring?

No special outside equipment or knowledge is needed.  Just show up ready to meet some great people if playing alone or bring in your dream team that is up for meeting the challenge.

What time should I arrive?

All adventurers should arrive about 15 minutes prior to your scheduled time. It is essential that you arrive on time.  Once everyone is together and ready your group will receive a quick briefing of your particular adventure.  Refunds are not granted for adventurers that are not on time but you will be allowed the game you scheduled that may already be in progress.

Is your business handicap accessible?

We try to accommodate adventurers that are mobility challenged.  It is recommended that guests with disabilities bring a friend or family member to assist them with our adventures

What about Inclement weather?

The safety of our customers and our employees is one of our highest priorities.  Should an extreme inclement weather event occur on a day that prevent you from making your reserved time, you will be allowed to reschedule your experience for a later date. 

Are the adventures difficult?

Our adventures are designed to be challenging and some can be tricky. No special skills or knowledge will be required of our adventures, although adventurers with diverse skill sets may find them to be helpful.

Will we really be locked in a room?

Not...exactly.  Due to fire code and other safety rules we are not allowed to actually lock our guests in their rooms however, this does not seem to take away from the immersive experience.   The door will be unlocked for the safety of our guests and in case you need to use the facilities or just to take a break. 

Are your escape rooms scary?

We prefer to focus on thrilling adventures over scare tactics.  Some themes may have a sinister or spooky atmosphere, but our intention is not to terrorize you. Our objective is to create a fun and challenging experience so that you'll want to try our additional experiences. 

Will I be in a room with people I don’t know?

Unless you book all available tickets for a particular adventure, you will likely be grouped with other adventurers. You'll get a chance to get acquainted with others that share your passion for escape rooms in the lobby and during the adventure.

What if something comes up preventing my group or an individual in our group from attending our booking?

We accommodate refunds provided we are notified up to 48 hours before your booking. Cancellations within the 48 hour window will be rescheduled for another time that is more convenient.  If you need assistance please send us a message via our Contact page or feel free to call us.

I have a large group doing multiple rooms but we would like to start at the same time. Can we do that?

If you are booking during our regular business hours and you would like multiple rooms to start at the same time for a little head-to-head competition, just book sequentially adjacent rooms on our schedule (i.e. 3:00 pm and & 3:30 pm) and add a comment to the booking requesting to start the second room with the first room. We'll take care of the schedule adjustment.

Company Policies and Values:

Patriot Escapes, Inc. is a company that welcomes all Adventurers regardless of (including but not limited to) race, faith, creed, political affiliation or personal beliefs. We choose to refrain from participating in or posting comments, team names, images or statements that are not in alignment with our core company values. Patriot Escapes, Inc. reserves the right to make corrections to requested team names or social media posts only when necessary to be consistent with our policies. It is our sincere desire that our guests will be supportive in our effort to bring people together in a spirit of good will.

 

 
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