Frequently Asked Questions

 

What is an escape room?

Escape rooms are essentially a way to experience your own  immersive adventure where success depends on your team's ability to solve codes, riddles and a variety of puzzles within the given time frame.

What does it cost to play?

Admission to our adventures is $25 per person which includes all taxes and fees.  Book one of our adventures as a private session and receive a 20% discount of the room's full booking rate.  Active duty military and veterans of any branch also receive 20% off of the room rate.

What are your hours of operation?

Our regular hours of operation are Wednesday - Friday 6:00 PM-9:00 PM, Saturday 10:00 AM-10:00 PM and Sunday 1:00 PM-9:00 PM.

Team building and private events can be booked outside of normal operating hours. Send us a message via our Contact page or call us at 336-881-1776 with the time and date you're interested in and any questions or special requests. 

Is there an age limit?

The nature of our experiences work best with participants 12 years or older. Exceptions can be made for private bookings or by prior arrangement. Guests 16 years old and younger must be accompanied by a participating (paying) adult. Anyone under the age of 18 must have a parent or guardian sign a waiver and assume responsibility for the actions of the minor. 

Do I need a reservation?

Check our Booking Page to see the times our adventures are available.  Booking online is easy and is the best way to reserve your spot in an adventure.

What will I need to bring?

No special outside equipment or knowledge is needed.  Just bring your teammates and a sense of adventure.

What time should I arrive?

All adventurers should arrive about 15 minutes prior to your scheduled time. It is essential that you arrive on time.  Once everyone is together and checked in, your group will receive a quick briefing pertaining to your particular adventure.  There are no refunds for adventurers that do not arrive on time but you will be allowed into the adventure you scheduled that may already be in progress.

Is your business handicap accessible?

We try to accommodate adventurers that are mobility challenged.  It is recommended that guests with disabilities bring a friend or family member to assist them.

What about Inclement weather?

The safety of our customers and our employees is one of our highest priorities.  Should an extreme inclement weather event occur that prevents you from making your scheduled adventure, you will be allowed to reschedule your experience for a later date. 

Are the adventures difficult?

Our adventures are designed to be challenging and some can be tricky. No special skills or knowledge will be required of our adventures, although adventurers with diverse skill sets may find them to be helpful.

Will we really be locked in a room?

The door will be unlocked for the safety of our guests and in the event you need to use the facilities or answer an urgent phone call. 

Are your escape rooms scary?

We prefer to focus on thrilling adventures over scare tactics.  Our objective is to create a fun and challenging experience so that you'll want to try our additional experiences. 

Will I be in a room with people I don’t know?

Unless you book all available tickets for a particular adventure or one of our private room options, you could be grouped with other adventurers. You'll get a chance to get acquainted with others that share your passion for escape rooms in the lobby and during the adventure.

What if something comes up preventing my group or an individual in our group from attending our booking?

Cancellations will be rescheduled for another time that is more convenient.  If you need assistance, please send us a message via our Contact page or feel free to call us at 336-881-1776.

I have a large group doing multiple rooms but we would like to start at the same time. Can we do that?

We try to accommodate group requests where possible and recommend calling us at 336-881-1776. We will be happy to help if we can..

Company Policies and Values:

Patriot Escapes, Inc. is a company that welcomes all Adventurers regardless of (including but not limited to) race, faith, creed, political affiliation or personal beliefs. We choose to refrain from participating in or posting comments, team names, images or statements that are not in alignment with our core company values. Patriot Escapes, Inc. reserves the right to make corrections to requested team names or social media posts only when necessary to be consistent with our policies. It is our sincere desire that our guests will be supportive in our effort to bring people together in a spirit of adventure and good will.

 

 
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